Your 5 Year Warranty

*All our appliances which were sold after 1 January 2019 are supported by our highly skilled national service network and are covered by a full five year warranty. Products sold prior to 1 January 2019 have a three year warranty.

Summary of the manufacturers warranty terms and conditions

Note, this is a summary of the manufacturers warranty only. Please view the full terms and conditions by clicking here

KLEENMAID products are manufactured to the highest standards using only the best quality materials. Each and every KLEENMAID product is tested before it leaves the factory to ensure it reaches you, the purchaser, in perfect condition. However, should anything go wrong KLEENMAID products are covered for up to five years by the manufacturers warranty.

This warranty is issued by Compass Capital Services Pty Limited ABN 96 138 214 525 trading as Kleenmaid (“KLEENMAID”) and is in addition to all statutory rights which you have under Australian consumer law.

What your KLEENMAID manufacturers warranty does and does not cover
How to make a warranty claim

To make a warranty claim please click on the button "Request a Warranty Service Call" (see above). If your appliances were purchased through your builder you will need to register the warranty first using the "Register Your Warranty" button (see above). To contact a customer service representative please email support@kleenmaid.com.au or alternatively, have your proof of purchase documents and the serial number of your KLEENMAID product ready, and call us on (02) 9310 1207 during business hours.


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